Health Care

Patient Escort Simulation

Riverside Methodist Hospital; Columbus, OH

The model is used to determine appropriate staffing for the hospital's patient transportation department. Demand was based on the mix of wheelchair and cart patients, destination of patients, and arrival rates of requests from 4 ancillary departments: Radiology, Emergency Room, Cardiovascular Lab, and all others.

SIMGRAPHICS was used for debugging the model as well as for presentation of results to management. The animation shows a layout of the hospital and the patients being moved on either wheelchairs or carts to and from their rooms and departments.

Alternatives Considered: Queuing model

Benefits of SIMSCRIPT II.5: Easy to learn and retain.

Customer Quote: "Easy to develop complex operations."